Jitske Venema Shunfenthal

MSC, BSC, Prince2 certified practitioner



Information Technology Education


BSC Information & Communication Technology

the Hague University 2000 - 2006

Hours Subject Details
1200 Systems Architecture Computer architecture, operating systems, networking, system performance, systems maintenance & security
1000 Systems Development Structured analyis & design (Yourdon), CASE/4GL tools, Object Oriented design & UML
680 Databases Relational database design, data management , database administration, concurrency & recovery
1200 Software Engineering Pascal programming, datastructures, object oriented programming (Java), 4GL, application maintenance
1040 Business Information Business administration, information planning, information organization management, package selection & implementation
800 Selected Topics Mathematics & logic, communication, professional orientation & ethics, EDP audit, legal aspects of IT
1200 Graduation paper & project Consolidation of the datacenter at Agency NL

Course Institute Description
OS390 development ABIS JCL, DB2, COBOL, CICS, MVS (2 months)
COBOL advanced Cap Gemini COBOL structured programming (4 weeks)
CICS IBM CICS TP Monitor, concurrent programs (1 week)
Hiperstation Compuware Hiper station automated test tool (1 week)
TMap Test Management Sogeti Test Management and comprehensive methodology framework to attain ISO/IEC 9126 Quality (3 days)
ITIL Foundation Avery Dennison ITIL Foundation, incident management, problem management, capacity management, availability management, CMDB
LAMP,HTML5, CSS3 LEAN BEAR Developing web applications with Linux, Apache, MYSQL, PHP, MYSQL , CSS3, HTML5, java script

IT Training, Courses & Certifications


Project Management & Leadership, training and education


Project Management

Course Institute Description
Prince2 Foundation ISES Prince2 project management Foundation and Certification (6 days)
Prince2 Practitioner EXIN Prince2 project management Practitioner and Certification (6 days)
Managing complex projects Cap Gemini Beyond PMP style methodology and focusing on expectation management, politics, communication in large complex projects (9 days)
Business Case development Solution Matrix Developing robust, reliable business cases (1 week)
Lean, 6-sigma Avery Dennison Kaizen , FMEA , Value stream map, Kanban, A3 (2 weeks)

Tools

Tools

Tool Details
SPSS
HP Hiperstation
MS Excell
MS Acces / sql
MS Powerpoint
MS Visio
MS Sharepoint workflow , change control , issue management, collaboration tool
Lotus Notes
HTML /CSS3 /PHP
OATS
change requests

Course Institute Description
7 habits remcoclaassen.nl 7 Habits of effective leadership training (4 days)
Communication Schouten & Nelissen Communication and personal effectiveness (9 days)
Emotional Intelligent Leadership De Baak Emotional Intelligent Leadership (6 days)

Leadership


MSC Sociology,
MA Education

Selected topics

Groningen University, Tilburg University 1987-1996

Hours Subject Details
520 Management & Organization Theory of management, decision making theory, organizational culture and change, Motivation , burocracy,
520 Sociology Social behaviour, social structure, institutionalization, social cohesion and conflict
440 Statistics & research methodology Probability theory, causal analysis, multiple regression analysis, factor analysis , scientific theory: empiricism, deduction, falsification, qualitative research
160 Communication Mass communication , conflict management, negotiation theory and training
160 Psychology Psychology introduction, social psychology